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Portraits of piano artisans: Quentin

24 May 2021

We wanted to introduce you to the Dumas Piano team.
Portrait of 5 people with different backgrounds with one thing in common: the passion for pianos!

– Quentin, can you tell us about your background?

I have been at Dumas Piano for three years. After my baccalaureate, I went to history-geography college for a year. Afterwards I did a year of psychology and a year in musicology… Then I did two years in jazz class at the regional conservatory of Cergy (95) working nearby. Then one day, I went to Itemm (European Technological Institute for Music Professions) because in fact, I always wanted to be a tuner! I was finally happy to discover this job that I always wanted to do. I feel completely in my element and then here, there is a workshop with real craftsmen, we don’t just sell.

– Why this desire to be a tuner?

As a child I was fascinated by the mechanics of a piano. I started playing the piano at 5 years old and this instrument has always intrigued me. I liked to be there when the tuner came to the house (it was Nicolas) because I could see the inside of the piano. So I decided to do the training and pass a piano tuner CAP in apprenticeship. So I contacted Nicolas and voila! Today, I continue in apprenticeship for the BMA (Brevet des Métiers d’Art) technician in instrument making, piano option.

– You seem really passionate about the piano and the profession of tuner, why?

The pianist does not see what is happening inside. As a tuner, I can act on the sound and I find that extraordinary! The idea of meeting pianists and meeting their expectations is a pleasure. Knowledgeable musicians have requirements and that pushes us to our limits, it forces us to find solutions. When a pianist is happy with my performance, it’s glorifying. I like to be the translator between the problem encountered by the pianist and the action that I will take to meet his needs.

– Do you have any favorite missions?

I like this job because we do a lot of different things. We work on all types of pianos, we come across completely different pianos: exceptions such as the Bösendorfer or study pianos which must be at the top for the client. Perhaps we can get tired of the tuning of a small piano but it is the whole that is interesting with the customer relationship and the commercial aspect; just like meeting professional pianists. I love all aspects of the job: from catering to customers.

– Quentin, what are your qualities?

I am very attentive to others; it means that I learn a lot from my colleagues but also that I am very attentive to the needs of customers. In general, you have to be patient and persevering, it’s really essential. I think I’m essential to the team ;)) In any case, I’m really determined to do this job.

– Where do you see yourself in 20 years?

I always see myself in the pianos! Why not with my own company in piano services and in connection with Dumas Piano!

Thanks Quentin!

Discover Felicien
Discover Nicolas
Discover Jean-François
Discover Francine
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